CUSTOMER FEEDBACK

We pride ourselves on the service that we offer to our customers and work hard to maintain it at a first class level. We are conscious that customers have a choice, and try to continually improve our service by sending out customer feedback forms to give us an indication of where if necessary we need to make changes.

Below are a few of the comments that we have received recently.......................

Hi Zain, just wanted to thankyou for the superb service we experienced when we bought the Vauxhall from you.  We have not been able to take mum out for a long time, since she is housebound, and now we have the car we can simply wheel her in and off we go, it has opened up her life, and she is so much happier.  The buying experience was quick and efficient, never have I bought a car so quickly, and you delivered within the week.  We have it taxed and insured now and have been out and about this May day weekend. Nothing was too much trouble, and I would definately recommend you to anyone also in need of a wheelchair accessible vehicle.  Thanks again.  Gill, Sheffield

Dear Zain, Both my mother and I are absolutely thrilled with the wonderful car that has arrived safely.  There is a lot of administrative stuff that we have to do before we can drive it all over.  It is such a beautiful car!  We have called it the Lark.
You have taken such care through all aspects.  We love reading the notes that you have left on the manual etc.  I think that half the excitement of getting the car has been working with you.  To think that only a few short months ago the idea of having a car was a dream.  Thank you for making that dream a reality.
Lauren Singer, Cape Town South Africa

Hi Zain, First off, Best wishes for 2008!
I feel I must contact you to tell how much I appreciated your professional advice, support
and patience during the recent purchase of the Renault Kangoo wheelchair accessible
vehicle for my sister and her husband. They are very pleased with it and their daughter,
whom you met, is delighted at how much easier it is to transport them around.
On a personal level I found your whole approach to be of a high standard. You were well
prepared when I visited. Your demonstration in Swansea was clear and your patience was
admirable! It was a very 'clean deal' from start to finish including your dealing with the part exchange vehicle. Many thanks indeed.          
Martin Thomas, Swansea

“ I rang Zain on the Monday, told him my exact requirements, and we were taking my mum out in it by the following weekend - excellent service all round!"
Dawn Lloyd, Peterborough

We had been looking for ages for the right car - delighted with the purchase.
Peter Durnall, Wrexham

Excellent friendly service will certainly recommend them to any one.
David Mostyn, Brighton.

Just to say a big thank you from Lottie and the family, our VW Transporter is fantastic.
Catherine Johnson,  Sheffield

It was a pleasure to meet and do business with you. The car is a dream and a pleasure to drive. I have, and will continue to recommend you and your company to others.
Peter Gilbert,  Southend on sea